1. Presentation of the cykl.store website
The cykl.store website is the property of CYKL SARL, a company with share capital of €20,000, registered in the Montpellier Trade and Companies Register under number 91182058700010, whose registered office is located:
2 boulevard Victor Hugo in Montpellier
VAT No. FR91182058700010
The person responsible for publishing and editing the cykl.store website is Mr. Antoine Delmur, in his capacity as President of CYKL SARL. The webmaster of the cykl.store website is Mr. Antoine Delmur. The e-commerce site cykl.store was created by ROAR. The cykl.store website is hosted by OVH. Users of the site can contact the webmaster by email. The cykl.store website is a sales site providing access to other sites belonging or not to CYKL SARL, which may have their own legal notices, which should be consulted and respected. The user of the cykl.store website acknowledges having the necessary skills and means to access and use this site: The user of the cykl.store website acknowledges having verified that his computer configuration does not contain any viruses and that it is in perfect working order. The user also acknowledges having read this legal notice and undertakes to respect it.
The user acknowledges having been informed that the cykl.store site is accessible 24 hours a day, 7 days a week, except in cases of force majeure, IT difficulties, difficulties related to telecommunications networks or technical difficulties.
For maintenance reasons, CYKL SARL may interrupt access to the site and will endeavor to notify users in advance.
CYKL SARL cannot be held responsible for any direct or indirect damage that may result from access to or use of the site, including inaccessibility, loss of data, deterioration, destruction or viruses that may affect the user's computer equipment, and/or the presence of viruses on its site.
The user declares that the cost of accessing and browsing the cykl.store site is his/her sole responsibility.
In the event that the user accesses the cykl.store site from a country other than France, he/she undertakes to also ensure compliance with the locally applicable legislation.
2. Information contained in the site
The information provided on cykl.store is for informational purposes only. CYKL SARL cannot guarantee the accuracy, completeness, or timeliness of the information published on the site.
CYKL SARL makes every effort to provide users with available and verified information and/or tools, but cannot be held responsible for errors or omissions, or for the unavailability of information and services. Consequently, the user acknowledges that they use this information under their sole responsibility.
3. CNIL declaration
In accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to Information Technology, Files and Liberties, the automated processing of personal data implemented within the framework of the site www.cykl.store has been the subject of a favorable opinion from the National Commission for Information Technology and Liberties (CNIL)
The user is informed that he has a right of access, rectification and deletion of data concerning him by writing to:
CYKL SARL
Communications Department
2 boulevard Victor Hugo 34000 Montpellier
The user is informed that, in accordance with Article 27 of the law of January 6, 1978, the personal information communicated by the user through the forms on the site is intended for CYKL SARL and may possibly be communicated to third parties. The user has the right to oppose this transfer by writing to the address mentioned above.
Any personal data that users may be required to provide is provided on a voluntary basis. If users do not provide this information, CYKL SARL will not be able to process the corresponding files.
4. Cookies
The user is informed that during their visits to the site, a cookie may be automatically installed on their browser software.
A cookie is a block of data that does not allow the user to be identified but is used to record information relating to the user's navigation on the site. The purpose of using these cookies is to carry out traffic analyses, audience measurements, etc. in order to improve the quality of the site. The browser software settings allow you to be informed of the presence of the cookie and possibly to refuse it.
Personal information about the user is intended for CYKL SARL and may be transmitted to third parties. Users may object to this transmission of information by sending a letter to the address mentioned in Article 3.
5. Compliance with legislation
CYKL SARL informs users of the cykl.store website that all laws and regulations in force are applicable to the Internet.
Users of the cykl.store website are required to comply with the provisions of the law of 6 January 1978 relating to information technology, files and freedoms, the violation of which is punishable by criminal sanctions.
They must also refrain, with regard to the personal data to which they have access, from any collection, any misuse, and generally, from any act likely to infringe on the privacy or reputation of individuals.
All information and documents contained on the cykl.store website, as well as all elements created for the website, are either the property of CYKL SARL or are subject to a right of use, exploitation, and reproduction. These elements are subject to copyright legislation. Consequently, no license or other right, except the right to view the information, is granted to anyone with regard to intellectual property rights.
Any reproduction, representation, modification, publication, transmission, distortion, in whole or in part, of the site or its content, by any process whatsoever, and on any media whatsoever is prohibited.
Any unauthorized use of the site or its content, or of the information disclosed therein, would incur the user's liability and would constitute an infringement punishable under Articles L 335-2 et seq. of the Intellectual Property Code.
The same applies to the databases appearing, where applicable, on the cykl.store website, which are protected by the provisions of the law of July 1, 1998 transposing into the Intellectual Property Code the European Directive of March 11, 1996 relating to the legal protection of databases. As such, any reproduction or extraction would engage the responsibility of the user.
The CYKL SARL brands and logos appearing on the site are registered trademarks.
Any reproduction or representation, in whole or in part, of these brands or logos, alone or integrated into other elements, without the express prior authorization of CYKL SARL is prohibited and would incur the liability of the user within the meaning of Articles L 713-2 and L 713-3 of the Intellectual Property Code.
The user undertakes, under penalty of incurring civil and/or criminal liability, not to use the cykl.store site to transmit by any means whatsoever (email or otherwise), any content including programs, codes, viruses intended to destroy or limit the functionality of the cykl.store site.
CYKL SARL reserves the right, within the framework of its interactive services, to immediately delete, without prior notice, any content of any nature whatsoever, and in particular any message, text, image, graphic, etc., which contravenes the laws and regulations in force, and in particular the regulations described above.
In the event that a user wishes to use any of the content of the site (text, image, etc.), he/she undertakes to request prior written authorization from CYKL SARL, by writing to the address indicated in article 3 or by sending an email to the webmaster at contact@cykl.store.
6. Hypertext links
Hypertext links set up within the cykl.store site to other resources on the Internet have been subject to prior and express authorization.
However, since CYKL SARL is not the publisher of these sites, it cannot control their content. Consequently, CYKL SARL cannot be held responsible for the content of the sites thus accessible, or for any collection and transmission of personal data, installation of cookies or any other process tending to the same ends, carried out by these sites.
Users and visitors of the cykl.store site may not under any circumstances set up a hyperlink to the cykl.store site without the prior written authorization of CYKL SARL. Any request to this end must be addressed to the Publication Director of the cykl.store site.
7. Management of access codes and passwords
Certain interactive services on the cykl.store website may require an access code and password provided by the manager of these services.
Access codes and passwords are confidential, personal, non-transferable, and non-transferable. The user is responsible for managing and safeguarding their access codes and passwords.
Consequently, it is the user's responsibility to implement all necessary precautionary measures for their protection and conservation. The user is responsible for the consequences of their use.
CYKL SARL cannot be held responsible under any circumstances for any fraudulent use of users' access codes and passwords.
The user undertakes to inform CYKL SARL of any fraudulent use of access codes and passwords as soon as he becomes aware of it.
For security reasons, access to secure areas will be automatically invalidated after several incorrect access attempts. CYKL SARL reserves the right to suspend access to the site in the event of fraudulent use or attempted fraudulent use of a user's password or access code.
In the event of suspension of access, CYKL SARL will inform the user.
You can change your password at any time. Users are also advised to change their password regularly.
8. Modification of the legal notice
CYKL SARL reserves the right to modify this notice at any time. The user therefore undertakes to consult it regularly.
9. Applicable law in the event of a dispute
The applicable law is French law.
10. Attribution of jurisdiction
For any dispute, the appeal will be brought before the competent Court in accordance with the provisions of the New Code of Civil Procedure and the Consumer Code.
11. Data security
CYKL SARL is committed to using all of its internal skills to secure the personal data of users of the cykl.store website. However, it cannot be held responsible for the fraudulent use or collection of this data without its knowledge.
Payment is made securely under the responsibility of the third-party bank, represented by Crédit Agricole du Languedoc-Roussillon.
In the event of any omissions, errors or corrections, please let us know by sending an email to the following address: contact@cykl.store.
You can consult our personal data management policy below.
Personal data
CYKL complies with GDPR
CYKL, in accordance with the legislation in force in France and Europe, ensures the protection, confidentiality and security of the personal data of users of the cykl.store website and its customers while respecting their privacy.
This policy informs you about how CYKL, its subcontractors and any partners process your personal data.
These are kept in France and will not be resold to third parties under any circumstances.
Why does CYKL process your data?
- Manage customer identity and authenticate them
- Manage order
- Invoice and collect payments
- Manage order delivery
- Provide after-sales service
- Process complaints
- Communicate as part of customer management
- Manage requests relating to data subject rights
- Organize direct marketing operations
- Survey customers or users
The data is kept for the duration necessary to fulfill the purposes mentioned above.
What data is processed?
- Identification data: Last name, first name, email address
- Data required for order management: Postal address for billing and delivery
Cookie management
If you give your consent, we and our partners will place cookies, collect and use your browsing data to ensure the proper functioning of the site, personalize your browsing, measure traffic and performance, and display relevant advertisements. You can define your consent at any time by clicking on the "Configure" button in the cookie banner. The cookies used are as follows:
Essential: We use cookies for website operation and anonymous audience measurement. These cookies do not store any personal data.
- Cart, Country and Navigation Language
Advertisers: When you leave our site, it is possible to extend the experience. Cookies allow the display of relevant advertising messages tailored to your interests while browsing the internet. Thanks to these cookies, we ensure that you only receive non-intrusive messages.
- Facebook: Because you don't visit our site every day, this little piece of code that Facebook provides allows us to continue our exchanges in your news feed.
- Bing: Measures the effectiveness of Bing sponsored campaigns
- Google Ads: Google Ads is the advertising platform for the Google search engine. It allows you to run advertising campaigns through an ad system and display these ads in search engine results based on keywords entered by Internet users.
Audience measurement: these cookies allow us to detect navigation problems, optimize technical performance, improve the ergonomics of the site, estimate the power of the necessary servers, and analyze the content viewed. They thus allow us to detect numerous optimization points to improve your experience on the site.
- Google Analytics: Essential for managing our website, it allows us to measure indicators such as traffic, most viewed products, and the geographical distribution of visitors.
Advertising and audience measurement cookies can be accepted or refused at any time during your navigation, using the module located at the bottom left of your screen.
If you refuse these cookies, we will not track your browsing and we will not offer you personalized advertising on the internet.
If you accept cookies, we will keep them for 11 months, after which they will be deleted. We will then ask for your consent again for all cookies.
Who are the recipients of your data?
The data collected is intended for CYKL services and its subcontractors.
The processed data may finally be transmitted to the competent authorities, at their request, in the context of legal proceedings, in the context of judicial research and requests for information from the authorities or in order to comply with other legal obligations.
What are your rights?
You have the right to access, rectify, and delete your personal data. You can request the portability of your personal data. You also have the right to object to the processing carried out or to request its limitation.
You can exercise your rights at any time, as well as contact the Personal Data Protection Officer by contacting them by email or at the address below:
CYKL Customer Service, Personal Data Management, 2 Boulevard Victor Hugo 34000 Montpellier.
Any request to exercise your rights must be accompanied by a photocopy of proof of identity.
If your exchanges with CYKL have not been satisfactory, you have the possibility of filing a complaint with the National Commission for Information Technology and Civil Liberties (CNIL), the supervisory authority responsible for compliance with obligations regarding personal data in France.