You can buy a CYKL bike
All our partners apply the same prices as those offered directly. This guarantees a fair price for everyone , while allowing you to benefit from a local service.
Does your favorite store not carry our brand? Ask them to contact us and we'll be happy to collaborate with them.
CYKL designs and assembles high-end titanium bicycles , available in:
All models can be personalized at no extra cost , whether via the online configurator, by telephone with our team or directly at one of our authorized partner resellers .
All titanium frames and components are guaranteed for 50 years .
Carbon parts are guaranteed for five years. Non-CYKL components are covered by their own manufacturer's warranty.
Absolutely. Each bike is built to order, according to your desires, your needs, your terrain, and of course, your budget.
What you can customize:
Yes, we offer payment in installments with PayPal for amounts under a certain amount. We offer fee-free payment in installments via bank transfer , making the purchase of a high-end bike affordable.
Yes, an online customer area allows you to track the status of orders, deliveries, manage your personal information and find your history.
What's the point of buying a bike if you're only going to use it in eight months or next year? Our average delivery time is 5-8 weeks. All our bikes and peripherals are in stock year-round. Even so, we have to take into account the uncertainties of our suppliers and carriers for the rest of the components that aren't our brand.
Got a technical question? Do you have any configuration concerns? That's what we're here for.
At CYKL, support is part of the experience—before, during, and after the purchase.
There are several options available to you:
Not in the area? No worries: check out our map of partner resellers who are here to help you throughout France.
Shipping costs are strictly separate from product prices and are transparently displayed at checkout. Our shipping rates are based on a weight-based general profile for components, accessories, and apparel, combined with secure flat-rate profiles for technical products (framesets, complete bikes, wheelsets). For multiple-item orders, shipping fees naturally accumulate to cover ad-valorem insurance and the required protective packaging for your gear.
Colissimo & Chronopost: For standard home delivery of components, framesets, and wheelsets.
Mondial Relay: Only available for lightweight components and accessories eligible for pickup point collection. For safety reasons and to avoid any risk of damage or oversized package refusal, complete bikes, framesets, and wheelsets are not eligible for pickup point delivery.
Geodis: Freight carrier specialized in oversized cargo, mandatorily used for the shipment of all our complete bikes.
All our frames, complete bikes, AND all CYKL components must transit through our workshop in Montpellier. Every frame and bike is assembled and customized on-site. CYKL components as well as select partner brands (such as Elitewheels wheelsets or Cybrei cranksets) also transit through our workshop prior to being shipped to you.
For certain accessories and standard CNC-machined parts from our retail catalog (notably chainrings and cranksets from our partner Stone), shipping may be fulfilled directly from the partner brand's logistics warehouse in Asia. This direct route applies exclusively to machined parts that require no prior assembly in our workshop, thereby reducing transit times and minimizing the carbon footprint of double transport.
If your cart contains items immediately available at our Montpellier workshop alongside items requiring lead time (Pre-order products or stock held by our international partners), CYKL defaults to split shipping:
Priority Shipment: In-stock components and gear at the workshop are shipped to you immediately without delay—unless you specify otherwise.
Secondary Shipment: Frames, bikes, or components on pre-order or requiring custom preparation are shipped in a second dispatch as soon as they are received.
The "Pre-order" label indicates that the item (or one of its components) is currently en route to our Montpellier workshop or temporarily out of stock.
Additional Transit Time: Confirming a pre-order initiates the item's shipment to our workshop. This adds an estimated average lead time of 15 to 20 business days. This timeframe covers international transit from our specialized partners' workshops to Montpellier, receiving, quality control inspection, and final dispatch to your address.
Logistics Disclaimer: This 15 to 20 business day timeframe is an observed statistical average. CYKL has no direct control over international freight transit speeds or customs clearance delays. These lead times are provided for informational purposes only and do not constitute a contractual guarantee. No order cancellations or claims resulting from delays beyond this estimated timeframe will be accepted.
We ship our frames, components, and bikes worldwide. For all deliveries outside the European Union (Non-EU, including the UK, Switzerland, and overseas territories), the following import conditions apply:
Taxes and Duties Payable by the Customer: Prices are displayed exclusive of local import taxes. All customs duties, local value-added taxes (import VAT), customs brokerage fees, and local import taxes required by the destination country are the sole responsibility of the recipient. CYKL has no control over sovereign tax policies and cannot estimate these amounts in advance.
Delivery Refusal: If the recipient refuses delivery upon presentation (specifically due to refusal to pay customs fees), or if the package is returned due to lack of clearance/claim, the full cost of actual round-trip shipping, as well as any customs duties and processing fees charged to CYKL for repatriating the goods, will be directly and fully deducted from the order refund.
The technical integrity of your equipment is our top priority. Upon delivery—especially for bike shipments via Geodis or wheels and frames via Chronopost—adhering to the inspection protocol is mandatory to validate transit insurance coverage:
These commercial guarantees are in addition to the applicable legal guarantees.
Articles 217-4 to 217-7 of the Consumer Code : 2 years.
All warranties are excluded in cases of misuse, negligence, or lack of maintenance by the Buyer, normal wear and tear, accident, or force majeure. CYKL's warranty is limited to the replacement or refund of non-conforming or defective products.
The scope of manufacturer warranties varies depending on the product and brand and is available on the product pages of the Site. Exclusions are similar: misuse, negligence, normal wear and tear, accident, force majeure.
The product under warranty will, at the manufacturer's discretion, be exchanged or repaired .
WITHDRAWAL PERIOD – Limited for PERSONALIZED AND CUSTOM-MADE products
Pursuant to Article L.221-28 of the Consumer Code, you have a period of fourteen (14) days from receipt of the product(s) to exercise your right of withdrawal without having to provide a reason for your decision.
Any product that is incomplete or damaged following handling other than that necessary to establish its nature, characteristics and proper functioning will not be refunded.
CYKL Bicycles will reimburse you for all sums paid, including delivery costs, no later than fourteen (14) days from the date on which you received the Product(s) sent via the payment method used when placing the order, unless you agree to use another payment method.
However, in accordance with article L.221-28 of the Consumer Code, the right of withdrawal cannot be exercised for:
Therefore, the Buyer is particularly informed that no returns on the basis of L.221-28 of the Consumer Code may be made on PERSONALIZED AND CUSTOM-MADE Products, as described above.
5.2 Reimbursement period and terms
Exercising the right of withdrawal will result in a refund made by the means used by the Buyer when paying for the order, with the exception of “cash on delivery” payments which will be subject to a refund by bank transfer once the Buyer has provided CYKL with their bank details (IBAN and BIC).
The refund will be made no later than fourteen (14) days from the date on which CYKL was informed of the Buyer's decision to withdraw.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Then contact your bank.
There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at contact@cykl.store.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
3D Secure 2.0: Mandatory strong authentication in compliance with the European PSD2 directive.
PCI-DSS Protocol: Your banking data is processed through secure servers and is never stored by CYKL.
Immediate Validation: Priority order processing for card payments and mobile solutions.
| Method | Order Validation | Recommended Use |
|---|---|---|
| Apple / Google / Revolut Pay | Immediate | Fast mobile payment (biometric) |
| Credit Card (Visa/Mastercard) | Immediate | Universal secure standard |
| Bank Transfer | Upon receipt of funds | Premium builds / Pro invoicing |
| PayPal / PayPal 4x | Immediate | Short-term installments (under 90 days) |
| Cofidis Financing | After application review | Long-term installments (12 to 48 months) |
We integrate Apple Pay, Google Pay, and Revolut Pay. These technologies allow for validation via biometric identification, eliminating the risks associated with entering banking details online.
For high-value transactions or orders outside the Eurozone, bank transfer remains the most stable method. Our banking details (IBAN/BIC) will be provided to you during the checkout process.
To help you bring your future CYKL bike to life, we offer a financing solution in partnership with Cofidis. This option allows you to spread the payment of your equipment over 12 to 48 months.
Rate (APR): Defined on a case-by-case basis by Cofidis, depending on the selected duration and your borrower profile.
Flexibility: Choice of monthly installments adapted to your budget.
Simplicity: 100% online financing request with an instant decision in principle.
Financing Disclaimer: The granting of credit is subject to the review and final acceptance of your application by our financial partner Cofidis. CYKL acts as a non-exclusive credit intermediary and does not participate in the decision to grant or refuse financing, nor in defining the interest rate applied.
MANDATORY LEGAL NOTICE: A credit agreement is binding and must be repaid. Check your repayment capacity before committing.
All transactions performed on the CYKL store are protected by end-to-end SSL encryption. In accordance with legislation regarding personalized or custom-built products, we remind you that the right of withdrawal does not apply once the production of the frame has been validated.