You can buy a CYKL bike
All our partners apply the same prices as those offered directly. This guarantees a fair price for everyone , while allowing you to benefit from a local service.
Does your favorite store not carry our brand? Ask them to contact us and we'll be happy to collaborate with them.
CYKL designs and assembles high-end titanium bicycles , available in:
All models can be personalized at no extra cost , whether via the online configurator, by telephone with our team or directly at one of our authorized partner resellers .
All titanium frames and components are guaranteed for 50 years .
Carbon parts are guaranteed for five years. Non-CYKL components are covered by their own manufacturer's warranty.
Absolutely. Each bike is built to order, according to your desires, your needs, your terrain, and of course, your budget.
What you can customize:
Yes, we offer payment in installments with PayPal for amounts under a certain amount. We offer fee-free payment in installments via bank transfer , making the purchase of a high-end bike affordable.
Yes, an online customer area allows you to track the status of orders, deliveries, manage your personal information and find your history.
What's the point of buying a bike if you're only going to use it in eight months or next year? Our average delivery time is 5-8 weeks. All our bikes and peripherals are in stock year-round. Even so, we have to take into account the uncertainties of our suppliers and carriers for the rest of the components that aren't our brand.
Got a technical question? Do you have any configuration concerns? That's what we're here for.
At CYKL, support is part of the experience—before, during, and after the purchase.
There are several options available to you:
Not in the area? No worries: check out our map of partner resellers who are here to help you throughout France.
Every CYKL bike is meticulously assembled and adjusted before shipping. You'll only need to attach a few simple components like the front wheel and handlebars to be ready to ride.
We provide you with all the necessary instructions for quick and easy assembly, allowing you to enjoy your bike in no time.
We strive to maintain a constant stock of all our frames and peripherals. We try to anticipate demand, but occasionally a restocking may extend delivery times slightly.
If you have scheduling constraints, contact us for a specific answer on a specific product.
We use an integrated logistics service and a warehouse located in Montpellier to ensure fast and reliable delivery. You can track the status of your order in real time via your customer account.
Our delivery partners have been carefully selected for their reliability and professionalism, ensuring your bike arrives in perfect condition.
Delivery time varies depending on the type of product ordered.
We strive to be responsive, however. We are subject to the vagaries of factors beyond our control, such as certain calendar periods (holiday periods, Chinese New Year), supplier delays, or geopolitical or (geoclimatic) events. If you have any questions, please do not hesitate to call or send us a message.
Shipping costs are calculated based on several factors, including the destination and package size. We also offer the option to pick up your bike directly from our showroom at no additional cost.
A valid phone number is essential to coordinate delivery. The carrier will contact you to schedule a meeting, ensuring smooth delivery.
Before shipping, we will provide you with detailed instructions on how to receive your order, including steps to follow and precautions to take.
| Country | Bike | Frame Kit | Package | Postal Tracking |
|---|---|---|---|---|
| Metropolitan France / Monaco | 90.00 € | 60.00 € | 8.90 € | 5.90 € |
| Corsica | 150.00 € | 80.00 € | 12.00 € | 7.00 € |
| Reunion Island | 170.00 € | 80.00 € | 50.00 € | 10.00 € |
| Benelux | 90.00 € | 55.00 € | 15.00 € | 8.00 € |
| Other CEE | 100.00 € | 80.00 € | 23.00 € | 15.00 € |
| United Kingdom (excluding islands) | 150.00 € | 80.00 € | 20.00 € | 15.00 € |
| Switzerland (HT) | 190.00 € | 90.00 € | 20.00 € | 15.00 € |
| Other overseas departments | Contact our customer service | |||
These commercial guarantees are in addition to the applicable legal guarantees.
Articles 217-4 to 217-7 of the Consumer Code : 2 years.
All warranties are excluded in cases of misuse, negligence, or lack of maintenance by the Buyer, normal wear and tear, accident, or force majeure. CYKL's warranty is limited to the replacement or refund of non-conforming or defective products.
The scope of manufacturer warranties varies depending on the product and brand and is available on the product pages of the Site. Exclusions are similar: misuse, negligence, normal wear and tear, accident, force majeure.
The product under warranty will, at the manufacturer's discretion, be exchanged or repaired .
WITHDRAWAL PERIOD – Limited for PERSONALIZED AND CUSTOM-MADE products
Pursuant to Article L.221-28 of the Consumer Code, you have a period of fourteen (14) days from receipt of the product(s) to exercise your right of withdrawal without having to provide a reason for your decision.
Any product that is incomplete or damaged following handling other than that necessary to establish its nature, characteristics and proper functioning will not be refunded.
CYKL Bicycles will reimburse you for all sums paid, including delivery costs, no later than fourteen (14) days from the date on which you received the Product(s) sent via the payment method used when placing the order, unless you agree to use another payment method.
However, in accordance with article L.221-28 of the Consumer Code, the right of withdrawal cannot be exercised for:
Therefore, the Buyer is particularly informed that no returns on the basis of L.221-28 of the Consumer Code may be made on PERSONALIZED AND CUSTOM-MADE Products, as described above.
5.2 Reimbursement period and terms
Exercising the right of withdrawal will result in a refund made by the means used by the Buyer when paying for the order, with the exception of “cash on delivery” payments which will be subject to a refund by bank transfer once the Buyer has provided CYKL with their bank details (IBAN and BIC).
The refund will be made no later than fourteen (14) days from the date on which CYKL was informed of the Buyer's decision to withdraw.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Then contact your bank.
There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at contact@cykl.store.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
3D Secure 2.0: Mandatory strong authentication in compliance with the European PSD2 directive.
PCI-DSS Protocol: Your banking data is processed through secure servers and is never stored by CYKL.
Immediate Validation: Priority order processing for card payments and mobile solutions.
| Method | Order Validation | Recommended Use |
|---|---|---|
| Apple / Google / Revolut Pay | Immediate | Fast mobile payment (biometric) |
| Credit Card (Visa/Mastercard) | Immediate | Universal secure standard |
| Bank Transfer | Upon receipt of funds | Premium builds / Pro invoicing |
| PayPal / PayPal 4x | Immediate | Short-term installments (under 90 days) |
| Cofidis Financing | After application review | Long-term installments (12 to 48 months) |
We integrate Apple Pay, Google Pay, and Revolut Pay. These technologies allow for validation via biometric identification, eliminating the risks associated with entering banking details online.
For high-value transactions or orders outside the Eurozone, bank transfer remains the most stable method. Our banking details (IBAN/BIC) will be provided to you during the checkout process.
To help you bring your future CYKL bike to life, we offer a financing solution in partnership with Cofidis. This option allows you to spread the payment of your equipment over 12 to 48 months.
Rate (APR): Defined on a case-by-case basis by Cofidis, depending on the selected duration and your borrower profile.
Flexibility: Choice of monthly installments adapted to your budget.
Simplicity: 100% online financing request with an instant decision in principle.
Financing Disclaimer: The granting of credit is subject to the review and final acceptance of your application by our financial partner Cofidis. CYKL acts as a non-exclusive credit intermediary and does not participate in the decision to grant or refuse financing, nor in defining the interest rate applied.
MANDATORY LEGAL NOTICE: A credit agreement is binding and must be repaid. Check your repayment capacity before committing.
All transactions performed on the CYKL store are protected by end-to-end SSL encryption. In accordance with legislation regarding personalized or custom-built products, we remind you that the right of withdrawal does not apply once the production of the frame has been validated.