CYKL After-Sales Services and Guarantees: Your Peace of Mind Guaranteed
Top-Notch Bike Maintenance
At CYKL, we understand the importance of a well-maintained bike for an exceptional riding experience. Whether you choose to have your bike serviced by our experts or your own mechanic, we assure you that the highest standards will be met.
Flexible Maintenance Options
You can opt for our in-house maintenance services or take matters into your own hands. Either way, we're here to offer you expert advice.
Unmatched Guarantees
We're so confident in the quality of our bikes that we offer a 30-year warranty on CYKL titanium frames and a 5-year warranty on carbon frames and parts. For other components, a two-year manufacturer's warranty is in place, allowing you to ride with complete peace of mind.
Warranty Conditions
To keep your warranty valid, make sure your bike is regularly serviced by a professional and used properly.
Satisfaction Guaranteed
If you are not completely satisfied with your purchase, you can return your bike within 30 days of receipt. We value customer satisfaction and are committed to doing everything possible to meet your needs.
Return Policy
Returned products must be new, complete, and in their original packaging. This warranty does not apply to personalized products.
Direct and Efficient After-Sales Service
Our after-sales service is designed to provide you with fast and efficient assistance. You'll be in direct contact with our production facility in Montpellier, eliminating intermediaries and additional costs.
Quick Assistance
If you have any problems, our team is ready to help you, whether it's for advice, spare parts or complete support for your bike.