After-sales services and guarantees

CYKL After-Sales Services and Guarantees: Your Peace of Mind Guaranteed

Top-Notch Bike Maintenance

At CYKL, we understand the importance of a well-maintained bike for an exceptional riding experience. Whether you choose to have your bike serviced by our experts or your own mechanic, we assure you that the highest standards will be met.

Flexible Maintenance Options

You can opt for our in-house maintenance services or take matters into your own hands. Either way, we're here to offer you expert advice.

Unmatched Guarantees

We're so confident in the quality of our bikes that we offer a 30-year warranty on CYKL titanium frames and a 5-year warranty on carbon frames and parts. For other components, a two-year manufacturer's warranty is in place, allowing you to ride with complete peace of mind.

Warranty Conditions

To keep your warranty valid, make sure your bike is regularly serviced by a professional and used properly.

Satisfaction Guaranteed

If you are not completely satisfied with your purchase, you can return your bike within 30 days of receipt. We value customer satisfaction and are committed to doing everything possible to meet your needs.

Return Policy

Returned products must be new, complete, and in their original packaging. This warranty does not apply to personalized products.

Direct and Efficient After-Sales Service

Our after-sales service is designed to provide you with fast and efficient assistance. You'll be in direct contact with our production facility in Montpellier, eliminating intermediaries and additional costs.

Quick Assistance

If you have any problems, our team is ready to help you, whether it's for advice, spare parts or complete support for your bike.